SOP consulting for manufacturing: reducing errors, waste and downtime
What SOP consulting for manufacturing means on the shop floor On a factory floor, a small difference in how two operators do…
What do process improvement consulting firms actually do?
What do process improvement consulting firms actually do? The phrase "process improvement consulting" sounds vague, and some of the vagueness is earned.…
7 signs your business needs process improvement consulting
When to call process improvement consulting firms Most businesses do not decide to improve their processes on a calm Tuesday. They get…
What is SOP development consultancy? A complete guide for African SMEs
What is SOP development consultancy? Ask a small business owner where the company’s way of doing things is written down and you…
Internal Audit Checklist for ISO 9001: What Assessors Actually Check
An internal audit checklist for ISO 9001 sounds like it should be a fairly mechanical thing: a list of clauses, ticked off…
Process Mapping for SMEs: The First Step Before Hiring a Consultant
Before an SME brings in outside help for SOP development or ISO certification, there’s a step that costs nothing but time, and…
Business Consulting for ISO Standards: Where to Start When You Don't Know Which One You Need
A fair number of the businesses that contact us for business consulting for ISO standards don’t actually know which standard applies to…
SOP Development Consultancy in Nairobi, Kenya
A production supervisor in Nairobi’s Industrial Area gets promoted to plant manager. For three years she has run the shift floor from…
SOP Development Consultancy in East Africa: A Process Improvement Path to ISO Certification
A manufacturer in Nairobi and a manufacturer in Kampala usually run into the same wall on the way to ISO certification: the…
SOP Development Consultancy in Nairobi: Why “It’s All in Sarah’s Head” Is a Business Risk
Every business in Nairobi has a Sarah, or a Kevin, or a Mwangi. The one person who actually knows how the monthly…